News

See the latest news from Pinnacle Service Families below.

We’re opening our doors

Alongside colleagues from DIO, Amey, and VIVO, we’re opening up local housing offices until the end of February 2025, so you can drop in for support.

Read more here

International Men’s Day – Interview with Matthew Bell

In celebration of International Men’s Day this week, we are highlighting some of the remarkable organisations we support through our social value initiatives. These organisations are either led by inspirational male leaders or are dedicated to enhancing men’s well-being.

Read the interview here

International Men’s Day – Interview with Nigel Bell

In celebration of International Men’s Day this week, we are highlighting some of the remarkable organisations we support through our social value initiatives. These organisations are either led by inspirational male leaders or are dedicated to enhancing men’s well-being.

Read the interview here

Larkhill Office Drop-In: 18th November – 11th December

We are pleased to announce that our Larkhill office will be open for drop-in visits every Monday to Wednesday from 18th November to 11th December. This initiative aims to provide the community with direct access to our team, offering a supportive environment to discuss any issues or concerns you may have.

Find out more

IMPORTANT – DAS recall on all chest of drawers with batch number 1014SDO.

Chest of drawers with batch number 1014SDO have been recalled.

This recall has been initiated due to a counterweight problem which may cause the item to tip forward if multiple drawers are open at the same time. We are working on identifying which families have had items from this batch delivered to them. Families affected will be contacted regards organising an exchange for a new item. No chest of drawers will be issued until the fault is rectified in full.

International Women’s Day interview

Meet Helen Massy, Chief Executive Officer of Career Pursuit, a Community Interest Company receiving support through Pinnacle Service Families’ social value programme.

Read the interview here

Combat Stress becomes Pinnacle Service Families’ charity partner

We have chosen veterans’ mental health charity, Combat Stress, as our charity partner and will now embark on 12 months of awareness-raising and fundraising activities in aid of former service personnel with complex mental health issues.

Read the article here

Boiler Faults in Extreme Cold Temperatures

During extreme cold weather the condense pipe to your boiler can begin to freeze inside. This ice builds up within the pipe eventually resulting in a blockage. In most cases this then results in the boiler not working.

Read the article here

Impact of increase of cost of living for Service personnel and families living in Service Family Accommodation (SFA)

The Government’s Energy Bills Support Scheme will deliver a £400 non-repayable discount to eligible households, including SFA on a civilian fuel supply, to help with energy bills from October 2022.

Read the article here

Pinnacle embarks on landmark MOD accommodation services contract

TODAY marks the official start of Pinnacle Group’s contract to deliver National Accommodation Management Services (NAMS) for 49,000 Service Family Accommodation (SFA) homes across the UK, on behalf of the Defence Infrastructure Organisation (DIO). The high-quality customer services will be delivered by a specialist division – known as Pinnacle Service Families. The contract is for seven years, with an option to extend for up to three years.

Read the article here